Frequently Asked Questions

Where is Starlight Library based?

We are based in Kirkuk, Iraq. Currently, we operate as an online bookstore.

Do you have a physical store?

Not yet. At the moment, Starlight Library is fully online.

What is your refund policy?

Refunds are only available if your order arrives damaged or incomplete. Please contact us within 24 hours of receiving your order.

How long does delivery take?

We offer fast delivery within 1–2 business days across Iraq.

Are all your books original?

Yes, every book we sell is 100% original and authentic.

Do you provide pre-order options?

Yes, we accept pre-orders for upcoming releases and special editions. Delivery times for pre-orders vary depending on the release date.

Can I request a book that is not listed on your website?

Absolutely! We can arrange custom orders for any original book you are looking for. Simply contact us with the title and details.

How can I contact you if I have questions about my order?

You can reach us anytime through our contact form, social media pages, or by email at starlightlibraryiq@gmail.com. We’ll respond as quickly as possible.

Do you offer career opportunities at Starlight Library?

Yes, from time to time we offer career opportunities. You can find the latest openings in our Career section on the website.